SHIPPING METHOD
Orders are processed within 48 hours of receipt and shipped within 1 to 2 business days thereafter. Orders are shipped via the shipping method chosen on the website. Depending on the shipping method, orders are estimated to arrive between 2 to 10 business days transit time (Monday through Friday).
Unfortunately, we do not ship to PO Boxes and we apologize for any inconvenience.
Once your order has been shipped you will be notified via email.
Our products are shipped by Hellenic Post (ELTA) and EMS.
We only ship to the following zones:

ZONE 1
Italy, Austria, Belgium, Cyprus, France, Germany, Denmark, Estonia, UK, Ireland, Spain, Netherlands, Latvia, Lithuania, Luxembourg, Malta, Hungary, Poland, Portugal, Slovakia, Slovenia, Sweden, Czech Republic, Finland, Switzerland.

All shipping prices are in EURO.

ZONE 2
Argentina, Australia, Belarus, Belize, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, China, Croatia, Dominican Republic, Egypt, Georgia, Gibraltar, Greenland, Grenada, Hong Kong, Iceland, India, Yugoslavia, Indonesia, Israel, Jamaica, Japan, Republic of Korea, Liechtenstein, Moldova, Monaco, Morocco, New Zealand, Norway, Puerto Rico, Romania, Russia, Taiwan, Tunisia, Turkey, Ukraine, USA.

All shipping prices are in EURO.

SHIPPING DELAYS / OUT OF STOCK ITEMS
We always strive for customer satisfaction. However, some shipping delays are beyond our control such as weather and delivery errors. In order to ensure your order arrives promptly please review all information submitted before processing orders.
Packages returned due to an incorrect address provided by the customer will be charged a €10.00 non-refundable correction fee.
Customer is subsequently responsible for shipping and handling charges in order to reship your package.
Occasionally, an item will be out of stock. Out of stock orders will be held "pending" until item is restocked and will be shipped immediately upon arrival.
You will not be charged until we ship your item

CANCELLATIONS
Cancellations must be made within 24 hours after the order is placed. Please contact us in order to cancel your order. You may cancel your order and obtain a full refund if order has not been shipped and/or is not awaiting shipment.
Customer is responsible for all return shipping and insurance costs. Package must be in original, unopened packaging without any damage in order to receive a refund. Shipping is non-refundable.

RETURNS
If your item is defective you may contact us in order to obtain further instructions. Upon arrival, we will verify the defect.
In order to return your item you must contact us within 5 Days of purchase.

REFUNDS
If the customer has any dissatisfaction with our products they have the option to receive a refund (30% of the principle amount will charged as handling and restocking fee) product must be in new condition. There is absolutely no refund on shipping and handling charges.

RETURNED PRODUCTS
Returned items must be 100% complete, contain ALL original boxes and packing materials, contain all inserts and covers. Customer is responsible for shipping charges on returned items. We strongly recommend that you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection.
All returns and exchanges must be shipped within 5 business days once a return confirmation has been given by us. Items will only be accepted if they are returned with all of the original packaging materials.